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Privacy Policy

Last updated: July 2026

Scheme Studio ("we," "us," "our") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Who We Are

Scheme Studio is a digital creative and marketing studio, registered as [legal entity name / registration number], operating from [physical address or "South Africa" if remote]. Our Information Officer is [name and contact email], responsible for ensuring our compliance with POPIA.

2. What Information We Collect

We may collect the following personal information when you interact with our website, contact us, or become a client:

  • Contact details — name, email address, phone number, business name

  • Communication data — messages sent via contact forms, email, or during consultations

  • Business information — details you share about your company for the purpose of quotes, proposals, or project work

  • Website usage data — pages visited, time on site, and general analytics data, typically collected via cookies (see Section 6)

  • Client project data — where we provide CRM, email marketing, or related services on your behalf, we may process data on your customers' behalf as part of delivering that service

3. How We Use Your Information

We use personal information to:

  • Respond to enquiries and provide quotes or proposals

  • Deliver the services you've engaged us for

  • Send you marketing communications, where you've opted in (you can unsubscribe at any time)

  • Improve our website and services

  • Meet legal or regulatory obligations

4. Legal Basis for Processing

We process your information based on one or more of the following: your consent, the necessity of processing to perform a contract with you, or our legitimate business interests (such as responding to enquiries or improving our services).

5. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service providers we use to run our business (e.g., email marketing platforms, CRM systems, website hosting) — currently including [list actual tools, e.g. Wix, Mailchimp/HubSpot, etc.]

  • Legal or regulatory bodies, where required by law

Any third party we share data with is required to protect it in line with POPIA.

6. Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of the site function.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, or disclosure. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. 

9. Your Rights Under POPIA

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your information

  • Object to the processing of your information

  • Withdraw consent at any time, where processing is based on consent

  • Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at [contact email].

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

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